Inactivity & Automated Release Policy

Inactivity and Automated Release Policy

Last Updated: 03/18/26

This policy explains how EverLife Key monitors account activity and executes automated delivery of Vault Content.

1. Inactivity Monitoring

We may monitor account activity, including logins, app usage, security confirmations, and periodic verification requests. If you do not respond within designated timeframes, your account may be considered inactive.

2. Notification Process

Before triggering release of Vault Content, we may attempt to notify you using your provided contact methods, including email, app notifications, SMS, or other communication channels. You may be given an opportunity to confirm your activity before any release occurs.

3. Automated Execution

If you do not respond within the notification period, the system may automatically execute your configured delivery instructions to designated recipients. This process may be fully automated.

4. Accuracy Limitations

We cannot guarantee that inactivity accurately reflects death, incapacity, or your intent to release Vault Content. You accept the risks associated with automated triggers.

5. Your Responsibilities

You are responsible for: Maintaining accurate contact information, Checking your account periodically, Updating vault instructions as needed. Failure to maintain your account may result in unintended release of Vault Content.

6. Limitation of Liability

We are not liable for: Incorrect trigger activation, Accidental or premature release, Delayed release, Failure to deliver to recipients.

7. Recommended Safeguards

We recommend that you: Inform trusted individuals about your Safe, Maintain appropriate estate planning documents, Review your vault settings periodically.

8. Policy Updates

We may modify inactivity rules and notification procedures at any time.

9. Acceptance

By using the Service, you agree to this policy.