PRIVACY POLICY

Last Updated: 03/18/26

This Privacy Policy describes how EverLife Key LLC (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects information when you use the EverLife Key Digital Vault Service (the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide and improve the Service.

Account Information
When you create an account, we may collect:
Name
Email address
Phone number
Username and password
Payment information (processed through third-party providers)

Vault Content
You may upload content to your vault, including documents, photos, messages, personal records, and financial or legal information (“Vault Content”).

We store and process Vault Content to provide the Service. We do not actively review or monitor Vault Content except as necessary to operate, secure, or maintain the Service.

Recipient Information
You may designate individuals to receive Vault Content. We may collect their name, email address, phone number, and other contact details you provide.

You are responsible for ensuring this information is accurate and up to date.

Technical and Usage Data
We may collect technical information such as IP address, device type, operating system, browser type, and usage data to help us operate and improve the Service.

2. How We Use Information

We use collected information to:
Provide and operate the Service
Store and secure Vault Content
Execute your delivery instructions to designated recipients
Verify account activity and enhance security
Process payments
Improve performance and user experience
Comply with legal obligations

We do not sell your Vault Content.

3. How We Share Information

We share information only in limited circumstances:

Service Providers
We may share information with trusted vendors that support our operations, including cloud storage, payment processing, communications delivery, and security monitoring.

Legal Requirements
We may disclose information if required by law, court order, or government authority.

Business Transfers
If EverLife Key is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

4. Data Storage and Security

We implement administrative, technical, and physical safeguards designed to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your login credentials.

5. Data Retention

We retain information:
While your account is active
As needed to provide the Service
As required by applicable law

If your account is deleted, your Vault Content may be permanently removed after a reasonable retention period and may not be recoverable.

6. Automated Delivery and Trigger Risks

Your Vault Content may be shared with designated recipients based on your configured settings, including inactivity triggers or scheduled delivery.

You acknowledge that:
We do not verify death or incapacity
Delivery may occur automatically
Once content is delivered, it cannot be retrieved or controlled by the Company

7. Your Responsibilities

You are responsible for:
Uploading lawful content
Maintaining accurate recipient information
Keeping your vault instructions up to date
Monitoring your account activity

8. Your Rights

Depending on your location, you may have rights to:
Access your personal data
Request correction
Request deletion
Withdraw consent

To make a request, contact us at [email protected].

9. Children’s Privacy

The Service is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of the Service constitutes acceptance of the updated policy.

11. Contact

EverLife Key, LLC
8 The Green, Suite B
Dover, DE 19901
[email protected]